Sophie is a registered psychologist who works with individuals and families experiencing anxiety, depression, stress, and interpersonal difficulties. Sophie has experience delivering therapeutic and behavioural interventions for neurodiverse youths. Sophie has experience assessing ADHD and screening for ASD and has a special interest in working in this area.

Sophie completed Psychology Double Major with Honours (Bachelor of Science) at the University of Western Australia, and Master of Professional Psychology at Murdoch University. Her background includes offering bilingual support in English and Chinese (Mandarin) to youth, staff, and families in primary, secondary, and tertiary education settings. Sophie also speaks Japanese.

Sophie is passionate about building trusting and safe therapeutic relationships with clients of diverse backgrounds and age groups. Her approach is collaborative, empathetic, analytical and change-oriented. Sophie strives to be consistently flexible and reflective throughout her care for the client. She believes all struggles are capable of being reflected upon, and all reflections can become more manageable.

Sophie utilises components of evidence-based treatment modalities, including Cognitive Behavioural Therapy, Acceptance and Commitment therapy, Brief Solution-Focused therapy, Self-Regulation, and Mindfulness techniques.

Sophie is currently consulting at Psychservice from the

• Kew Clinic
• Dandenong Clinic

Janice Lai is a generalist psychologist, registered with the APS and ASORC (Rehabilitation counsellor), with experience working in workplace mental health, employment services (including disability employment services), injury rehabilitation, residential community mental health and disability settings. This has included providing support to individuals and families experiencing anxiety, depression, stress, trauma, relationship concerns, disability (ASD)psychosis, workplace challenges, injury management (psychological, physical and pain management) and more with the aim to build mental wellbeing. Janice also has experience providing behaviour support and employment services to NDIS participants.

She strives to truly listen and approaches all elements of her work with clients in a conscientious, warm, respectful, and non-judgmental way. Janice draws from various evidence-based modalities in her practice including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Dialectical Behaviour Therapy and Gottman style couples’ therapy. Janice has also run workshops in the community for mental health.

Janice is registered with the Psychology Board of Australia, is an eligible Medicare Provider and speaks conversational Cantonese and basic Mandarin. Janice works with adults, children, families, and couples. She enjoys playing volleyball, listening to podcasts, playing video games and painting. Janice’s research background is in depressive symptoms as early risk factors of Alzheimer’s disease. Janice’s special interests include parenting, couples and peri- and post-natal care.

Janice works with NDIS, Workcover, Medicare, VOCAT, TAC and DVA clients. She is currently consulting at Psychservice from the

Dandenong Clinic.

If you have any questions, please feel free to give the practice a call on (03) 9851 8200 on Tuesday – Friday 8AM-7PM.

Erin (she/her) is a registered psychologist and clinical psychology registrar who enjoys working with children, adolescents, adults, older adults and families.
Erin has a background in public mental health and aged care. She has experience working with people across the lifespan including children and workswith a variety of presentations such as ADHD, adjustment difficulties, anxiety, autism, brain injury, cognitive difficulties, dementia, depression, eating disorders, grief, clients who identify as LGBTQIA+, mood disorders, OCD, relationship difficulties, and trauma. She also conducts diagnostic assessments
for children and adults.

Erin adopts a collaborative and nonjudgmental approach that focuses on building a strong therapeutic relationship. Her therapeutic style is flexible, analytical, inclusive and neuroaffirmative.

She draws upon Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), compassion-focused therapy, Dialectical Behaviour Therapy (DBT), mindfulness, motivational interviewing, schema therapy and solution-focused therapy.

Erin has a Doctor of Clinical Psychology at Deakin University. Her research background includes emotion regulation difficulties related to Trichotillomania (hair-pulling), obsessional slowness in OCD and identifying transdiagnostic
factors across substance use.

If you have any questions, please feel free to give the practice a call on (03) 9851 8200 on Tuesday – Friday 8AM-7PM.