Frequently Asked Questions

Q: How long will I be at the centre for gastroscopy or colonoscopy?
A: Two and a half to three hours
Q: Can I drive home after my procedure?
A: No, you will not be able to drive a vehicle until the next day, as you will be given an anaesthetic.
Q: Do I need a referral to be seen at The Digestive Health Centre?
A: Yes, you will need a current referral from your GP or another specialist.
Q: Do medicare cover the costs for my procedure?
A: The Digestive Health Centre is a private hospital, and medicare will not cover the hospital fee. Please call the centre for further clarification on fees.
Q: Do you have any female gastroenterologists?
A: Yes, we have three female gastroenterologists, Dr Jacqui Dobson, Dr Shara Ket and Dr Kristen Bechly.
Q: Do you only have gastroenterologists at The Digestive Health Centre?
A: We have gastroenterologists, as well as other consultative services, including paediatric gastroenterologist, specailist dietitian, psychologist, and continence physiotherapist.
Q: Do you have a paediatric gastroenterologist?
A: Yes we have three paediatric gastroenterologists, Dr George Alex and Dr Rupert Hinds.
Q: Do you participate in the gap cover scheme?
A: Yes, please call the centre for further clarification on fees.
Q: Do you have any carparking available?
A: Yes, we we have car parks at 90 David Street and also at 108 Cleeland Street for our patients.
Q: Where do I get the preparation for colonoscopy?
A: You will need to make an appointment to see one of Pre-Admission Clinic nurses, who will discuss your medical history and the bowel preparation to suit your needs. This appointment will take approximately 15 minutes.
Q: Does your centre treat patients from overseas?
A: Yes, our centre does treat patients from overseas, however all costs will be required to be paid in full on the day of the procedure.
Q: Does your centre provide electronic transmission to Medicare of my doctors accounts?
A: Yes, if you have your bank details registered with Medicare, we can provide this service.
Q: Has your hospital implemented the National Safety & Quality Health Service Standards and ISO certification?
A: Yes, we are proud to have been ISO Accredited and to have achieved all 10 National Standards (NSQHS) in September 2018 with no recommendations. We passed re-certification in August 2020 with no findings. We will undergo Accreditation against Edition 2 NSQHS in the second half of 2021.